Oh What A Show

The 2016 AAO Annual Session was a success for the Solutions by Design booth! We traveled all the way from California to Orlando, Florida to showcase our wonderful products, services, and offer great promos that so many new and existing clients took advantage of. If you didn't have a chance to stop by our booth, don't worry, we are creating some wonderful post-show promos that will be coming out soon.

Check out this time-lapse video of our booth from the 2016 AAO Annual Session to see if you made the video cut!

Again, thank you for coming to the show! See you all next year in San Diego, California!

Look for us at The Forum 2016!

 



 

Look for Solutions By Design this week at The Forum 2016 in Ranco Palos Verdes, CA! Stop by booth #11 to learn more about our latest products such as Checkin4Charity.com, and learn more about our current promotions. We can't wait to see you there!

 

bLink January 2016 News

Ask your SBD representative how blink fits into your communications Eco-System! 

bLink 2.0 is in the works.

There is a lot of development going on here these days.  bLink 2.0 is a major undertaking that will add a significant amount of new features to its functionality.

The long awaited Newsletters and Survey feature will provide our users with the tools necessary to allow our users to send Newsletter to Existing/ Active Patients as well as all “Patients of Record”.

This month we are pushing out a new feature that will allow you to automatically send a “Request for Review” email. This specific email can be synced to any appointment “type”.  Based upon the appointment types designated in your PMS.  The same functionality applies here as it does to your Montage Board Reviewer functionality. Reviews once completed and submitted go to ANDI.  Once ion ANDI you can accept them and respond with a request to post.  From there your patients can post reviews about your practice to popular review sites such as Yelp and Google Reviews.

Create your Own Email Types:

This new feature will allow you to add and delete any of the email opportunities in bLink.  Want to add an email specific to “How are you Feeling” to be sent right after the bonding appointment? Want to add an SBD video on how to deal with any possible pain…you can set up your emails with your own message with your designated attachments.

Here is a list of the most requested features for bLink 2.0

1. Newsletter


2. Message Center communication linked up to Doctor/Patient emails


3. Text Message being able to confirm


4. Mass Email fixes, additional features, and improvements


5. Combining/consolidating multiple appointment reminders that go out within a single day


6. Notification settings automatically update when emails/cell numbers are change within clients Management Software


7. bLink fixing RP and P link as long as it is correct from client Management Software


8. Control over which reminders go out (reminders by appointment types)

 

Other bLink news includes:

We added the Automated Reviewer email to blink

We also enhanced the Reviewer feature in Montage so the “Review that the patient wrote goes into the email that asks them to post; it can also be ported to the website.

ALL OF THESE AND MUCH, MUCH MORE ARE INCLUDED IN THE NEW 2.0 UPGRADE CURRENTLY IN THE WORK.

SBD Office Closed For The Holidays

 

Our office will be closed for a holiday break. We apologize for any inconvenience, and appreciate your understanding.

Our holiday office hours are:

December 24 - January 1

Closed

We will resume regular office hours on January 4, 2016. Happy Holidays from all of us at Solutions By Design.

What Yahoo Directory Retirement Means For Your Reviewer

Long before Google was a notable source, several internet users browsed the web by the Yahoo Directory. Yahoo Directory wasn’t a search engine but more of an online database of websites selected by Yahoo and presented to the browsers as an organized list.  These lists were sorted by multiple topics from shopping, to education, and resources. You could navigate through the topics by clicking one which would then display the websites on the individual lists under the particular topic.

As the years have passed, and the internet and Yahoo have evolved, several users have found the system to be confusing and overpopulated by spam-like link sellers. This growing reputation made the decision to put the Yahoo Directory to rest a little bit easier. Yahoo stated the decision by explaining, “While we are still committed to connecting users with the information they’re passionate about, our business has evolved…we will retire the Yahoo Directory.”

Following Yahoo’s statement began the transition of Yahoo Directory to Aabaco Small Business, which is a service company that moves to get small business on their service plan instead of helping consumers find their business online.

For our clients with Reviewer, we will be updating the product to reflect changes within the Yahoo system. Since Yahoo now shows Yelp reviews instead of its own user-submitted reviews, we will no longer be encouraging your clients to leave reviews on Yahoo.

Additionally, Yahoo has entered into a partnership with Microsoft and now gets its search results from Bing. This is important for our SEO clients as now there are essentially only two major search engines that we optimize for.

For more information regarding our Search Engine Optimization services please contact us today at 1-800-888-4084 .