What is Montage Interactive?

Solutions by Design

In today’s competitive veterinary market, delivering exceptional patient care goes beyond quality medicine it’s about creating meaningful client engagement, education, and communication at every touchpoint. That’s where Montage Interactive by Solutions by Design comes in, a purpose-built interactive display system designed to enhance veterinary practices in ways that paper brochures and static screens never could. Based in Fresno, California, Solutions by Design has applied its digital expertise to reshape how clinics connect with clients using intuitive, interactive technology.

At its core, Montage Interactive is an interactive touch display system tailored specifically for veterinary reception areas and exam rooms. It functions like a digital hub for entertainment, education, clinical presentation, and client communication…all through a visually appealing and easy-to-navigate interface.

This plug-and-play system brings powerful technology into everyday clinical workflows without complexity. Available in various hardware configurations from wall-mounted touchscreens to Jumbo Smartphone style stands and even portable tablets, Montage is versatile enough to fit any practice layout and design.

Waiting rooms offer a unique opportunity to engage clients and Montage makes the most of it. Instead of anxious clients staring at the clock, practices can install interactive displays that entertain and educate. Built-in modules include fun and informative widgets such as WazUp Trivia, breed selectors, age calculators, calorie counters, and even a photo booth that allows clients to snap pictures, complete with practice branding, that can be emailed or texted directly to them. These features not only provide entertainment but also foster a positive emotional connection with your practice.

Education is at the heart of good veterinary care, and Montage makes that process visual, interactive, and memorable. The system includes hundreds of digital brochures and educational videos covering topics from nutrition and preventive care to disease explanations and treatment protocols. Clients can explore these resources on their own or have a team member present them directly…all without cluttering your lobby with paper.

Perhaps the most impactful feature for veterinarians is Montage’s clinical case presentation tools. Using an integrated whiteboard interface, veterinarians can import radiographs (x-rays) and other clinical visuals, annotate them with touch-based drawing tools, and share results instantly with clients via email or text. This creates a more transparent conversation during exams and strengthens client understanding and trust.

Montage also supports practice operations by introducing features like check-in modules. These tools let clients check in digitally, assign rooms and doctors, and display real-time status updates. Furthermore, the system’s analytics can provide insights into wait times and client flow.

Montage Interactive represents more than a sophisticated display, it’s a strategic investment in client engagement, education, and satisfaction. By combining entertainment, learning, and clinical communication in an elegant platform, Montage helps veterinary practices stand out and build stronger relationships with pet owners. In an industry where trust and understanding are paramount, Montage gives practices the tools to communicate more clearly, educate more effectively, and delight clients at every visit.

 

 

Montage Interactive: Education for Optimal Pet Care

Solutions by Design

As trusted healthcare providers for our beloved pets, Veterinarians hold a crucial responsibility not only in treating animals but also in educating their clients. Educating pet owners about proper pet care is vital for ensuring the well-being and longevity of their furry companions. By actively educating clients, Veterinarians can empower them to make informed decisions, promote preventive care, address common misconceptions, and foster a strong bond with their pets.

Preventive care plays a critical role in maintaining the health and well-being of pets. Educating clients about the importance of preventive measures, including vaccinations, regular check-ups, parasite control, nutrition, and dental care can help pet owners understand the value of preventive measures in preventing diseases, detecting potential health issues early on, and ensuring their pets lead longer, healthier lives.

Veterinarians possess extensive knowledge and expertise in animal health and care. By sharing this knowledge with pet owners, Veterinarians empower their clients to make informed decisions about their pets' well-being. Through clear and concise explanations, Veterinarians can help clients understand the benefits and risks associated with different treatment options, procedures, and medications. Using Montage Interactive for Veterinary Practices to present the available choices and provide evidence-based guidance, Veterinarians ensure that clients can actively participate in the decision-making process and choose the best course of action for their pets.

Every pet is unique, and each pet owner has different needs and circumstances. Montage Interactive can help to provide personalized education and guidance tailored to the specific requirements of Veterinary clients. Utilizing Montage Interactive for Veterinary Practices to help clients understand their pet's breed, age, lifestyle, and existing health conditions, Veterinarians can offer individualized recommendations regarding nutrition, exercise, behavioral training, and environmental enrichment. This personalized approach not only improves the quality of care but also strengthens the Veterinarian-Client-Pet relationship, fostering trust and loyalty.

Visit the Solutions by Design website to learn more about how Montage Interactive for Veterinary Practices can help your practice educate clients on proper pet care to ensure the well-being and longevity of their furry companions.

 

Introducing Our Newest Product

Solutions by Design

As you may already know…Montage Interactive for Veterinary Exam Rooms and Reception Areas is a Client Engagement, Service Education, and Clinical Case Presentation Powerhouse.

We originally created Montage interactive to be used on large, wall mounted touch displays or stand-alone floor kiosks. But times…they are changing.

Our newest version of Montage includes most of the features of Montage Interactive but eliminates the need for our wall mounted or floor kiosk touch displays. This version of Montage was designed to be used on a tablet. We call it Montage Tablet!

Now there is no reason to worry about cramped exam rooms with little to no wall space or reception areas that lack the real estate to house a large floor kiosk. With Montage Table you can mount an iPad on the wall of your exam room, secure it on a countertop or carry it with you to each exam!

Montage Table Features Include:

• Photo Booth - Our Photo Booth captures your clients which can be emailed, texted and or posted to your website and the Photo Gallery on your iPad.

• Photo Gallery - Photos are screened then posted to your Gallery

• Whiteboard with X-Ray Integration - We feature a wide variety of clinical illustrations to present and distribute to your clients. Our Whiteboard integrates with most x-ray systems so you can import patient x-rays, draw on each and distribute the completed x-ray via email or text.

• Chocolate Toxicity Meter - Another fun widget for your clients to interact with and learn.

• Dog and Cat Breed Selector - Choose between Dogs or Cats to display breed information as well as common problems and diseases for each.

• Age Calculator - This handy widget converts dog years to human years.

• Digital Brochures - We feature hundreds of digital brochures on nutrition, procedures, diseases and more. All can be emailed or texted from your iPad.

• Calorie Counter - Our Calorie Counter is based upon the Ohio State study and makes a dietary recommendation for dogs based upon health state.

• Education Videos - Our Video Library features professional videos for presentation and distribution.

Our Clients Generate Over 250,000 interactions on their Montage boards each month! With over 150 professionally designed brochures and 32 education videos at a touch it’s no wonder Montage Interactive is the Future of Veterinary Client Communications.

Create a Veterinarian Social Media Calendar

Solutions By Design

Did you know this month is "National Love Your Pet Day"? How are you celebrating "National Walk Your Dog Day"? You may have seen all these wacky, fun holidays people are celebrating on social media. It is a perfect opportunity to encourage your followers to never miss a chance to hashtag a holiday again!

These holidays are a great opportunity to encourage your followers to engage and you are able to create opportunities for great content to share. From #EmojiDay to #NationalPuppyDay, keep your social media up-to-date with our free social media holiday calendar.

• Create A Fun Environment
• Show Support For National Events & Holidays
• Encourage Customers To Get Involved In Your Office
• Connect With Customers On Social Media
• Take Fun Staff Photos
• Create Social Media Content
• Grow Your Followers
• Increase Your Visibility
• Build Relationships

The challenge is to continue to create engaging content and engage with your followers. Download selfie signs and a social media calendar of fun holidays for free on the Solutions By Design website. This will help you stand above your competitors and help create new content for your social media platforms.

Montage: New Brochures for Your Practice

Montage Interactive Displays have changed the way veterinary practices operate by combining client engagement, patient education, clinical case presentations, entertainment, and social media. Solutions by Design has been working on widgets that allow veterinary offices and doctors to streamline their work.

Each brochure has the ability to be shared. Each display page is also supported by text and email features, so any and all information can be sent home in a touch.

We are continually adding new content to Montage for our Veterinary Clinics, If you would like to see more contact our office to schedule a demonstration at (800) 888-4084.

Photo Booth Fun with Montage

Everyone loves a fun photo!

The Montage Photo Booth Widget captures hundreds of patient images all upon the patient approval. You can place them anywhere in your office. The Montage board seamlessly integrates from the Montage board to a website. This can greatly enhance website optimization and grow your social media following. It creates user-generated content and an interactive experience for your patients. 

Patients can also send these photos to themselves and post on their social media platforms. These fun images were captured by the Montage Photo Booth at Waterhouse Animal Hospital.  For more information on Montage or our other products, call our office at (800) 888-4084.

Still smiling after two shots and finding out he has a double ear infection😄 #ourhappyboy #bento

A post shared by Red & Fred (@red_and_fred) on Feb 5, 2018 at 3:37pm PST

We love this! Don't forget to use the photo booth in our office and share your photos with us of you and your furry family member. 🐾

A post shared by Waterhouse Animal Hospital (@waterhouseanimalhospital) on May 9, 2018 at 1:24pm PDT

🐾ffsf

Montage Interactive: Advertising and Promotion

There are endless opportunities for our Montage users. One of the latest features is advertising on the Montage boards. Scratch Pay a leading provider of financial services for veterinary hospital clients has entered an agreement to provide promotional sponsorship funds to our Montage clients. Scratch joins the likes of Trupanion, Royal Canin, Virbac, Elanco, Purina and others in promoting their products and services to pet owners and providing sponsorship funds to participating hospitals. Beta testing begins in just a few weeks!

Montage Interactive: New Features

We now feature 123 dog breeds in our dog selector.  You can replace the traditional posted that most practices have hanging on the wall with the Montage Interactive Dog Breed Widget. Each of the 123 have been divided into small, medium and large categories to make access easy.  Each contains data on care, grooming, AKC statistics, and a list of “Problems and Diseases” that that breed would be susceptible to. 

The Dog and Cat Breed Selector now includes a list of Problem and Disease for each breed. Each listed problem or disease is linked to a pop-up that explains the Problem, the Diagnosis and the probable Treatment. Each includes a generic body map and 2 images specific to the problem or disease. Each can be customized and edited to your practice preference.

New Features and More 3D for Veterinarians!

Our newly enhanced Whiteboard library of clinical content is now organized by “Type” of content.  3D Medical Illustrations, Icons, Videos and “My Library allow each user to create their own library and organize each section as desired. 

Our TPLO Procedure 3D animation video is awesome. And the first of many to come. Our Animation department is finishing up on an extensive library of 3D animations on the human side and will soon begin the Animal Series. We are excited about this series as there is nothing like it in veterinary medicine.

Montage Update: 2.2 - Solutions By Design

We are thrilled to announce that Montage 2.2 is complete and installed in most of our users sites. We have added a ton of functional features but most of the energy was focused upon rebuilding 2.2 on our new platform. This allows 2.2 users the same flexibility and control of 3.2. Enhanced design throughout and added email and text distribution throughout make Montage 2.2 a must.

New Digital Brochure System - Solutions By Design

2.2 features new organization of our digital brochure library. The new interface allows each user to organize their brochures in subcategories. Each of our over 75 professionally written brochure include Care Instructions, Procedures, Nutrition Information, Insurance Information and event brochures on Rx Food Products from Purina and soon Royal Canin.

Calorie Counter Widget Launched

A new feature on Montage Displays has officially launched. The new Calorie Counter Widget for veterinarian hospitals is officially here.

We have added several new widgets to Montage for Vets, including the new RER Calorie Counter. This new dynamic widget allows client, doctors or staff to select the species...dog or cat then slide the scale to the desired weight then select the pets lifestyle.  The algorithm will calculate the rested energy requirements for that pet. We also feature a “client managed” pet food recommendation with email and text ability.

Increase Your Reach By Using Facebook Groups to Grow Your Community

Did you know Facebook recently launched “Groups” for business pages to use? This enables your business to create your own unique communities and feeds. If you’re confused how this will benefit you, we’re here to let you know this is a positive thing for your business. This update allows braces a new way to boost engagement and counter the decline in organic reach which all Facebook page users have experienced the past few years.

Over a billion people use Facebook Groups, and over 100 million people worldwide see “Groups” as a major part of their experience and use on Facebook.

What are “Groups”?

Facebook Groups are a place to connect with other users with similar interests and they are becoming increasingly important for brands and businesses aiming to encourage their own community.

How to create a Facebook Group

Creating a Facebook Group is very easy. Here are the most important steps:

1. Choose your Facebook Group name and privacy setting

2. Fill out your Facebook Group’s info

3. Write a description to tell people what the group is about in more details.

4. Add (up to five) tags to help people find your group.

5. Add your location if you are a local Group.

6. Customize your URL.

Facebook Groups offer built-in analytics making it easy for you to track the insights of your community. You can set up your group as public or private, post documents, create polls, start a group chat, and all members’ receive notifications about new posts to the group. This is why it’s great for businesses looking for a way to tap into their organic reach. For more information about Facebook Groups and how they can add value to your business, contact Solutions by Design.

Marketing Solutions For Top Veterinary Practices

After more than 30 years of specializing in the Orthodontic market, Solutions By Design is excited to enter into the veterinary field. In 2016 we partnered with some of the top local veterinarians to create a product that would be useful and beneficial to veterinarians in the exam room and the reception area. Not only was our goal to create a useful and necessary tool for doctors and staff, but our trusted veterinarian consultants wanted a product that would educate their clients and enhance their visit. As a result, our current versions of Montage Interactive were born. 

Montage Interactive comes in many different hardware configurations, and the software is made up of custom widgets that can be tailored to your practice needs. Through various widgets, Montage Interactive can be used in clinical case presentations (which can then be printed or emailed), as a patient education tool, to advertise products and promotions, for entertainment, and as a marketing and social media hub.

In addition to Montage Interactive, Solutions By Design can also help your practice with other veterinary marketing needs. We specialize in custom responsive website design, SEO, and social media. Technology is always evolving and it is important that your website reflects those changes as well. When choosing a veterinarian, pet owners will go through a process of gathering information such as asking for recommendations and stopping in for pre-appointment visits. If a pet owner is looking online for a veterinarian in your area and not finding your practice through an online search or not finding the information they are looking for, then your website is not serving its purpose. Since most potential leads are generated from online searches, you want to be sure that your practice is listed first in search results. This is where SEO and strategic social media marketing come into play. Social media and SEO are in a tactical relationship with each other. How so? They are both strategies that focus on creating an appealing identity that will increase visitors. Having a strong plan for each of these will benefit the other. 

As technology evolves, so should your website and marketing techniques. Researching SEO techniques and trying to keep up with the ever-changing trends of social media can be an overwhelming task that most hospital staff don’t have time for; however, no marketing need is too large or small for our highly trained and experienced staff. At Solutions By Design, we can help you help you reach your goals and increase your search engine optimization. Visit our website or give us a call for more information. 800-888-4084.

Myths & Facts About SEO

Every day businesses across the country are flooded with telemarketing calls from various website and SEO companies. You’ve probably received a few of these calls in the recent past. Almost all of them claim to have discovered “serious issues” with your website that “affects SEO and rankings.” Of course, they will be happy to email over their report and if you sign up with them they will “fix” these "serious" issues.

The reports they send to you often appear troubling. “Issues” are dramatically described and highlighted, leading you to believe that your current SEO efforts, if you have any, are not working properly or inefficient. If you have an SEO company on retainer, you will begin to question their methods and expertise; and your doubts are what these companies are counting on.

If you look closely at these reports, many of them contain “issues” that are simply SEO myths that have persisted for a long time. Many of the “issues” have absolutely NO EFFECT on rankings, or at one time used to be factors but are no longer regarded as important. We will explain a few of these myths below in order to educate you on the tactics employed by less-than-reputable companies.

Myth: Your site must be submitted to hundreds of search engines and directory listings to get noticed.
Fact: Search engines will always find your website if at least one other website links to it. Submitting your website to “hundreds” of online directories and search engines is a waste of time, and in some cases, may hurt your rankings if your site is linked from questionable sources.

Myth: Having META tags will help your rankings.
Fact: The vast majority of search engines ignore META keyword, description, author, and robots tags, for obvious reasons. These tags have been abused in the past by webmasters looking to “game the system.” Search engines have ignored them for years.

Myth: You must have hundreds of “inbound links” to rank high.
Fact: Search engines place more importance on the quality of the inbound links rather than the quantity. Having a few inbound links from highly recognized and respected sources are much better than having numerous links from low-quality sources.

Myth: Your site must have a high "PageRank" in order to rank higher in the search results.
Fact: PageRank is just one factor Google uses in figuring out how to rank pages. A site with a low PageRank will show up higher in the search results if Google thinks it's more relevant.

Myth: Proper SEO will give your site permanent top rankings.
Fact: There is no such thing as permanent rankings. Search engine algorithms change all the time and rankings fluctuate as a result. New websites are constantly appearing, challenging the existing websites for rankings. Even the smallest tweak to the contents of your website may have a dramatic effect on rankings. As we’ve seen all too clearly here at Solutions by Design, customer reviews have a serious impact on local rankings.

Myth: You must have your targeted keywords in the IMG ALT tag and a link’s Title tag.
Fact: Like the META tags, these have been greatly abused in the past and search engines largely ignore them. It’s best just to place an exact description of the image or link into these tags to help the search engines identify them.

Myth: It’s important for your rankings to update your home page frequently.
Fact: Unless your home page is a blog with daily posts, static content containing your targeted keywords is just fine. There are plenty of “stale” sites with top rankings.

Myth: H1 tags are a crucial part of SEO and rankings.
Fact: There is little correlation between H1 tags and rankings. H1 tags play an important role and should be used primarily for accessibility and usability, but they have little effect on rankings.

Myth: Your site must have a specific “keyword density” in order to rank high.
Fact: As long as your site contains your targeted keywords in an easy-to-read and engaging format, search engines will be able to identify and index it. Trying to achieve an arbitrary keyword density percentage is both a waste of time and a pain for your customers to read.

There are many more myths that SEO companies still try to peddle in order to get your business, and it’s important for you to do your research and consult with people you trust before signing on with them. If they try to make the case for one of these SEO myths then they are not the company for you. If you have any questions or concerns about a company that is contacting you about these myths, feel free to give Solutions by Design a call and ask for our SEO department. Call 800-888-4084.

Implement User-Generated Content Into Your Content Strategy

With the ever-changing algorithms of the digital world, it’s important for your social media strategy to include content that meets the needs of your SEO as well as engages with your consumer. We understand not everyone has a generous budget to put towards boosting posts or pay for ads on Facebook, but with the organic reach declining it’s time to add fuel to the fire. One way to do this is by implementing UGC, user-generated content, into your content strategy.

What is User-Generated Content? UGC is short for user-generated content; this is any form of digital content created by consumers and shared publicly online.

Sharing your brand’s story through UGC will give your content strategy more authenticity and it will be more engaging for your followers. Here are just a few more reasons you need to start implementing UGC:

INCREASES YOUR MARKETING TEAM
Consumers are creating content and posting it online; use it and source it.

OFFERS ADDITIONAL CONTENT
Everyone struggles with creating social media content, so leverage UGC to add variety to your content strategy and change it up.

SAVES TIME & MONEY
With UGC, you won’t have to spend money on hiring photographers or using stock photos.

IT’S MORE TRUSTWORTHY
This content is coming from friends or strangers within the community, making it more authentic, real and believable.

IT’S MORE ENGAGING
UGC drives 6.9X higher news feed engagement on than brand-generated content.

Facebook, Twitter, and Instagram are popular social platforms that operate almost entirely on user-generated content. Be sure to start asking your consumers for UGC by putting a call to action on marketing materials, using hashtags, or promoting UGC with contests and giveaways. Once you do this, find the UGC by searching the hashtag or location and get permission from the user to share it. Repurpose this content on your website, social media, ads, blogs, etc.

UGC is one of the most cost-effective ways to promote your brand and increase engagement and loyalty with consumers. Reference these tips and you should be able to revive your social media content strategy and reach.

Do you need help with your social media marketing? Contact Solutions by Design and ask about our social media services. Visit our website or call 800-888-4084.