Introducing Our Newest Product

Solutions by Design

As you may already know…Montage Interactive for Veterinary Exam Rooms and Reception Areas is a Client Engagement, Service Education, and Clinical Case Presentation Powerhouse.

We originally created Montage interactive to be used on large, wall mounted touch displays or stand-alone floor kiosks. But times…they are changing.

Our newest version of Montage includes most of the features of Montage Interactive but eliminates the need for our wall mounted or floor kiosk touch displays. This version of Montage was designed to be used on a tablet. We call it Montage Tablet!

Now there is no reason to worry about cramped exam rooms with little to no wall space or reception areas that lack the real estate to house a large floor kiosk. With Montage Table you can mount an iPad on the wall of your exam room, secure it on a countertop or carry it with you to each exam!

Montage Table Features Include:

• Photo Booth - Our Photo Booth captures your clients which can be emailed, texted and or posted to your website and the Photo Gallery on your iPad.

• Photo Gallery - Photos are screened then posted to your Gallery

• Whiteboard with X-Ray Integration - We feature a wide variety of clinical illustrations to present and distribute to your clients. Our Whiteboard integrates with most x-ray systems so you can import patient x-rays, draw on each and distribute the completed x-ray via email or text.

• Chocolate Toxicity Meter - Another fun widget for your clients to interact with and learn.

• Dog and Cat Breed Selector - Choose between Dogs or Cats to display breed information as well as common problems and diseases for each.

• Age Calculator - This handy widget converts dog years to human years.

• Digital Brochures - We feature hundreds of digital brochures on nutrition, procedures, diseases and more. All can be emailed or texted from your iPad.

• Calorie Counter - Our Calorie Counter is based upon the Ohio State study and makes a dietary recommendation for dogs based upon health state.

• Education Videos - Our Video Library features professional videos for presentation and distribution.

Our Clients Generate Over 250,000 interactions on their Montage boards each month! With over 150 professionally designed brochures and 32 education videos at a touch it’s no wonder Montage Interactive is the Future of Veterinary Client Communications.

Oh What A Show

The 2016 AAO Annual Session was a success for the Solutions by Design booth! We traveled all the way from California to Orlando, Florida to showcase our wonderful products, services, and offer great promos that so many new and existing clients took advantage of. If you didn't have a chance to stop by our booth, don't worry, we are creating some wonderful post-show promos that will be coming out soon.

Check out this time-lapse video of our booth from the 2016 AAO Annual Session to see if you made the video cut!

Again, thank you for coming to the show! See you all next year in San Diego, California!

How To Get Your Patients To Check-In On Facebook

Reminding customers to check-in on Facebook is a key to success for your social media marketing campaign. It’s important to remember the exposure on Facebook is great for your business, but we understand the big question is, how do you get customers to check-in?

Chances are most customers are armed with smartphones, and have an active Facebook account. As it takes only a few simple taps on the screen for them to check-in, getting them to do so can be a bit tricky at times. Here are a few ways you can increase the odds that your customers will take the small effort to check-in at your location.

Post Signage

Ask your social media manager for the marketing tools you need to help customers be reminded to check-in. Be sure to utilize posters or table tents by strategically placing them in areas with the most foot traffic. If you need custom posters or table tents created, contact us. We are always happy to design customer work for our clients.

Ask Your Patients to Check-in

Nothing is more effective than simply asking your customers to check-in on Facebook. Tell them about your social media marketing campaign and encourage them to connect with you online to stay updated on promos, events, giveaways, and more.

Encourage Employees to Check-in

One way to get your check-in process moving along is to have your employees check-in. They have friends and family members on their Facebook page that will see the check-in by them, and consider doing so themselves.

Remind your own friends and family to check-in at your location too. When they’re visiting your location, ask them to check-in. Chances are, they will do so without hesitation.

Become A Checkin4Charity.com Member

Solutions by Design introduces checkin4charity.com, an exciting social media tool that creates amazing customer impressions and reach for fractions of a penny. This may be the lowest cost-per-point advertising and social media marketing tool available in the world. Our Facebook integration connects your customer's Facebook account to your Facebook page when they check-in at your business to benefit checkin4charity.com.

As a checkin4charity.com member, we provide you with the marketing tools to help increase the number of check-ins at your business. These tools include a digital display with scrolling details about the charity of the month, and impactful images that encourage your customers to check-in.

Also included in the membership are posters, table tents, social media announcements, and a custom social media graphic every month for your social media manger to post on your current Facebook page and social media channels. Your social media channels are one of the best places to direct people to check-in, since you’re likely speaking to those who are avid social media users. You may want to also add this graphic to your website, or blog, for more exposure to those who may not be following you on social media.

Remember, Solutions by Design is here to support your business and guide you along the way. Contact us to learn about our current social media packages and our checkin4charity.com memberships.

Exciting Changes for SEO in 2016

The SEO industry is constantly changing, and one of the challenges for us is keeping up with this ever-changing landscape and, more importantly, continually adding value to our SEO services.

As we move into a new year, we are planning on implementing some exciting changes for our many SEO clients. First and foremost will be dynamic online reporting. Utilizing our popular ANDI client portal, your SEO reports will be available online for reviewing at any time, along with historical trends and other important information.

If you haven’t used the ANDI portal yet, you will find it powerful and easy. All of our products are at your fingertips, along with the latest news and information from Solutions by Design. Adding the SEO product will make it even more valuable for our clients.

There are even more changes in the works for SEO in 2016. Our commitment is to continually provide leading-edge SEO services, and when combined with our proven social media strategies it makes sense to go with a company that stays current with the changing online marketing landscape.

Shouldn’t your New Year’s resolutions include SEO and Social Media?

ScreenPlay January 2016 News

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ScreenPlay continues to gain market share as more and more users are finding and becoming comfortable with its power.  A new update is scheduled for release soon and will include a variety of new animations on appliances.

ScreenPlay Features:

Extensive Animation and Video Library
You can educate patients at the exam as they sit chair-side using our dynamic 3D animations. ScreenPlay has patient education videos ranges from 1.5 to 8 minutes in length, professionally produced and are regarded as the best in the business.

Malocclusion Specific
Features more than a thousand animations, all specific to patient age classification and malocclusion with problem and treatment options. Each step in the treatment process can be demonstrated the way you recommend treatment. An audio track describing the problem or treatment accompanies each animation.

Sending Presentations Home

At the end of your presentation, you can compile the entire presentation and burn it to a CD or Email it home to the patient. Each contains all of the information presented in the examination, including actual patient records, findings, policy and procedure forms, care and use forms, problem and treatment demonstration animations with audio tracks and patient education videos.

Languages

ScreenPlay has a multt-language interface providing voice-overs and captions for all the animations and education videos in English, Spanish, Portuguese and French.

Protocol Management Center
With Protocols, you can create a favorite set of animations. It may be just a single animation like an RPE, or an entire string of animations and videos. This provides simple access for individual appliances or problems.

Digital Forms
ScreenPlay also includes a series of administrative as well as clinical forms for use in the consultation or throughout treatment as needed.

With this offer there are 3 maintenance packages for you to choose from.

For more information on ScreenPlay Pro and our new pricing please contact us at 1-800-888-4084

bLink January 2016 News

Ask your SBD representative how blink fits into your communications Eco-System! 

bLink 2.0 is in the works.

There is a lot of development going on here these days.  bLink 2.0 is a major undertaking that will add a significant amount of new features to its functionality.

The long awaited Newsletters and Survey feature will provide our users with the tools necessary to allow our users to send Newsletter to Existing/ Active Patients as well as all “Patients of Record”.

This month we are pushing out a new feature that will allow you to automatically send a “Request for Review” email. This specific email can be synced to any appointment “type”.  Based upon the appointment types designated in your PMS.  The same functionality applies here as it does to your Montage Board Reviewer functionality. Reviews once completed and submitted go to ANDI.  Once ion ANDI you can accept them and respond with a request to post.  From there your patients can post reviews about your practice to popular review sites such as Yelp and Google Reviews.

Create your Own Email Types:

This new feature will allow you to add and delete any of the email opportunities in bLink.  Want to add an email specific to “How are you Feeling” to be sent right after the bonding appointment? Want to add an SBD video on how to deal with any possible pain…you can set up your emails with your own message with your designated attachments.

Here is a list of the most requested features for bLink 2.0

1. Newsletter


2. Message Center communication linked up to Doctor/Patient emails


3. Text Message being able to confirm


4. Mass Email fixes, additional features, and improvements


5. Combining/consolidating multiple appointment reminders that go out within a single day


6. Notification settings automatically update when emails/cell numbers are change within clients Management Software


7. bLink fixing RP and P link as long as it is correct from client Management Software


8. Control over which reminders go out (reminders by appointment types)

 

Other bLink news includes:

We added the Automated Reviewer email to blink

We also enhanced the Reviewer feature in Montage so the “Review that the patient wrote goes into the email that asks them to post; it can also be ported to the website.

ALL OF THESE AND MUCH, MUCH MORE ARE INCLUDED IN THE NEW 2.0 UPGRADE CURRENTLY IN THE WORK.

A New Year, A New App

The New Year brings a new app to your smartphone that everyone is talking about. Peach is a new social networking app that offers features similar to those of Facebook & Twitter.  Users can create profiles, obtain followers, private message, and update statuses.  Status updates, however, are limited to less complex posting guidelines comparable to Twitter’s character restriction.

Created by the same creator of Vine, Dom Hofmann, many are curious if Peach will have enough features to compete with the popular social media networks like Facebook, Twitter, and Instagram.  One notable feature of the new app is what creators are calling “magic words.”  These are words that generate functions. An example is using the word “here” to add your location to a post.  Currently, there are 20 active “magic words” supported by Peach. See them here.



At the moment, this app is not available on Android, and there is no web app or way to view posts publicly. As the app continues to grow we will keep you updated on significant changes.  Have you started using Peach? Let us know your thoughts by posting them on our Facebook wall.

SBD Office Closed For The Holidays

 

Our office will be closed for a holiday break. We apologize for any inconvenience, and appreciate your understanding.

Our holiday office hours are:

December 24 - January 1

Closed

We will resume regular office hours on January 4, 2016. Happy Holidays from all of us at Solutions By Design.

What Yahoo Directory Retirement Means For Your Reviewer

Long before Google was a notable source, several internet users browsed the web by the Yahoo Directory. Yahoo Directory wasn’t a search engine but more of an online database of websites selected by Yahoo and presented to the browsers as an organized list.  These lists were sorted by multiple topics from shopping, to education, and resources. You could navigate through the topics by clicking one which would then display the websites on the individual lists under the particular topic.

As the years have passed, and the internet and Yahoo have evolved, several users have found the system to be confusing and overpopulated by spam-like link sellers. This growing reputation made the decision to put the Yahoo Directory to rest a little bit easier. Yahoo stated the decision by explaining, “While we are still committed to connecting users with the information they’re passionate about, our business has evolved…we will retire the Yahoo Directory.”

Following Yahoo’s statement began the transition of Yahoo Directory to Aabaco Small Business, which is a service company that moves to get small business on their service plan instead of helping consumers find their business online.

For our clients with Reviewer, we will be updating the product to reflect changes within the Yahoo system. Since Yahoo now shows Yelp reviews instead of its own user-submitted reviews, we will no longer be encouraging your clients to leave reviews on Yahoo.

Additionally, Yahoo has entered into a partnership with Microsoft and now gets its search results from Bing. This is important for our SEO clients as now there are essentially only two major search engines that we optimize for.

For more information regarding our Search Engine Optimization services please contact us today at 1-800-888-4084 .