According to a recent survey on customer reviews by BrightLocal (https://www.brightlocal.com/learn/local-consumer-review-survey/),
92% of consumers read online reviews for local businesses
38% read reviews on their mobile device
73% of consumers form an opinion of the business after reading 1 to 6 reviews
69% of consumers believe that reviews older than 3 months are no longer relevant
80% of consumers trust online reviews as much as personal recommendations
So what can we take away from this? The more good reviews a business has, the more customers they are likely to receive. And since 69% of consumers believe that reviews older than 3 months are no longer relevant, it’s extremely important for a business to maintain a constant level of review gathering.
We also learned from Doug, our Google AdWords representative, that having a Google+ page full of reviews (along with other factors) definitely helps a business maintain a top place on the Google Map listings in the search results. This is even more important now that Google only shows the top three local listings on the map.
Need help increasing your reviews? We offer two services that are great solutions for any practice.
Reviewer
Our “Practice Reviewer” software is available as a standalone module accessed from your website or as a module within the technology of bLink and or Montage. Reviews that are submitted to Review Sites such as Yelp, Google Reviews and or Yahoo Reviews must originate from a unique URL or they won’t be permitted. That is where the SBD Review product shines. Learn more here.
Social Media Marketing
We have comprehensive program in place used to capitalize off of social marketing opportunities. Social programs are very much like any other task or responsibility in your office. We step in to execute, manage and monitor your social networks. We make it a point to include acquiring patients reviews as a key part of your social program. Learn more here.
For more information regarding our services please contact us today at 1-800-888-4084