Showing posts with label reviews. Show all posts
Showing posts with label reviews. Show all posts

Wednesday, February 8, 2017

Easy Way To Get Google Reviews

Google reviews are extremely important for businesses nowadays because of consumer influence. Businesses know they need to be accumulating as many positive reviews as possible for various business marketing reasons, though many don't know how to do so or where to start. As Google is constantly changing, it’s important for us at Solutions by Design to keep our clients ahead of the game and educated on how Google reviews work, as well as conquering the task of getting more reviews from current and past patients.

Where to start?

The first thing you need to do is a Google search with your business name in the search box. As long as you’ve already claimed your "Google My Business" page(s) and you’re easily found in that kind of a search, you’ll see the Google Maps and "Google My Business" page appear to the right of the screen. Once you get here, click on the map and you will be taken directly to your “Google My Business” public page. This page is where your patients will go to write a review. Persons leaving the review must have a Google account and must be signed in to do so.

The question we hear is how do you get your patients through this journey of finding your "Google My Business" page easily? We suggest you simplify the search for the patient by linking your Google place page on your website or email the link in an e-blast. To do this, find the "embed map code" and provide it to the person designated to update your website, or use the short link for an e-blast or hyperlink on your website.

How do you find the link?
  1. Find your Google place page.
  2. Click the menu option.
  3. Click share or embed map. 
  4. A pop-up to share the link will appear, click the short URL and use this for e-blasts or hyperlink on your website.
  5. To embed map on your website, click “Embed Map” and provide this code to the designated person. 
We suggest you add this to your website to help increase the number of Google reviews on your "Google My Business" page. If you are a Solutions by Design social media client, talk to your social media manager about this update as it is included in your monthly subscription if it is not already done. If you are not a social media client, give us a call to add have your maps code embedded to your website. All Google Maps website updates starting at $150.

Wednesday, February 10, 2016

Tuesday, January 26, 2016

bLink January 2016 News

Ask your SBD representative how blink fits into your communications Eco-System! 

bLink 2.0 is in the works.

There is a lot of development going on here these days.  bLink 2.0 is a major undertaking that will add a significant amount of new features to its functionality.

The long awaited Newsletters and Survey feature will provide our users with the tools necessary to allow our users to send Newsletter to Existing/ Active Patients as well as all “Patients of Record”.

This month we are pushing out a new feature that will allow you to automatically send a “Request for Review” email. This specific email can be synced to any appointment “type”.  Based upon the appointment types designated in your PMS.  The same functionality applies here as it does to your Montage Board Reviewer functionality. Reviews once completed and submitted go to ANDI.  Once ion ANDI you can accept them and respond with a request to post.  From there your patients can post reviews about your practice to popular review sites such as Yelp and Google Reviews.

Create your Own Email Types:

This new feature will allow you to add and delete any of the email opportunities in bLink.  Want to add an email specific to “How are you Feeling” to be sent right after the bonding appointment? Want to add an SBD video on how to deal with any possible pain…you can set up your emails with your own message with your designated attachments.

Here is a list of the most requested features for bLink 2.0

  1. Newsletter

  2. Message Center communication linked up to Doctor/Patient emails

  3. Text Message being able to confirm

  4. Mass Email fixes, additional features, and improvements

  5. Combining/consolidating multiple appointment reminders that go out within a single day

  6. Notification settings automatically update when emails/cell numbers are change within clients Management Software

  7. bLink fixing RP and P link as long as it is correct from client Management Software

  8. Control over which reminders go out (reminders by appointment types)


 

Other bLink news includes:

We added the Automated Reviewer email to blink

We also enhanced the Reviewer feature in Montage so the “Review that the patient wrote goes into the email that asks them to post; it can also be ported to the website.

ALL OF THESE AND MUCH, MUCH MORE ARE INCLUDED IN THE NEW 2.0 UPGRADE CURRENTLY IN THE WORK.

Monday, January 25, 2016

Montage January 2016 News

Montage 3.0 was released and looks great!  We have a variety of additional features that will be released in packets as 3.1-3.2 and 3.3.

3.0 added a lot of great features.  If you want to convert to 3.0…it is simple and it is free.  Simply log into your ANDI account and under the Settings tab select Layout.  A list of “versions” will appear. You will see a template demonstrating the look of each version.

3.1 which is in the works is truly amazing!

Here is a preview of what is in development for 3.1:

Cosmetic features:

Although 3.0 looks really cool…especially on our new iPhone looking Kiosk…we were not happy with the way that each widget enlarged…they were lacking pizazz.  We went back to the drawing board on this function and now…they have pizazz.  Instead of filling the center of the screen right to left with a blue background, each has a fun motion and retains its shape and color background.  They are smaller when enlarged and look a lot more balanced.

montage

Each of the widgets now have motion in them while in their inactive mode.  This adds more interest and instantly alerts any patient of the fact that the display is interactive.

The Main Menu with multiple screens will allow users to select any and all widgets from the main screen.  Look at the list of widgets in development here and you will see a ton of new features.

wid

 

Additional Widgets:

Utilize Sling Box technology to stream your cable TV connection onto the Montage board. This feature connection onto the Montage board. This feature expands at a touch and can be set to enlarge if the board is unattended for more than “X” minutes.

tvmeebl

blink acct log

 

 

3.2  is in the final stages of development.  Now testimonials and reviews can go to the Website, Montage Board and to Review sites automatically.

practicetwitter patient checkin

 

mysmile faq practice survey

Also new on 3.2

Introducing the new Montage Examiner, offering special features:

  • Whiteboard Feature with X-ray import and icon import

  • Brochure Feature

  • Videos feature


For more information on Montage click here or call 1-800-888-4084 TODAY!