bLink News

“bLink News”. Our goal is to distribute information on each of our products monthly so you are aware of any new features, bugs and fixes as well as tips on what other practices may be doing to maximize the impact of using our product.

What’s New?

E-Toons making great progress our designers are working hard to get these animations pushed out soon. The complete 10 E-toons series will be located under the Appointments, Patient Education and Events tabs. These animations will bring a more engaging aspect to blink, presenting information to blink users in a new and fun way.

We are working on integrating another SBD- developed application with bLink.  Referralware is designed to link your referring dentists to your practice. ReferralWare is a web-based application that allows your referring dentists to complete a referral form, submit information regarding treatment and print a branded referral form with a directional map to your office. Once the referral is made, the system automatically tracks the patient and submits a reminder to the patient to ensure the call for the initial appointment. So be on the lookout for this integration in the near future.

Along with these additions to bLink we are also in the process of rewriting bLink on a new frame. What this means for our users that we will be able to add on more features and give you more control as an administrator of your bLink program.

Bug Fixes: Although there are no current bug fixes we do want to remind users that in order for your patients to receive text reminders they must first register their email with bLink. Once the patient has bLink linked to their email they may then turn on text reminders. If you have any questions about this feature please contact our support team.

Note: We have now expanded our support hours. Support will be available from 5:00AM to 5:30PM pacific time.

Note: Jean Noble is now our East Coast Sales Director. She is currently available for in office visit for practices throughout the Eastern region of the US.