FAQ Of The Month: How Come My Camera Is Not Working?

Montage was developed to create the ultimate patient experience in the reception area of your office. You can organize, manage and display educational and informational content in one place and make it fun at the same time. We understand that technology isn’t always easy to use, so this month we decided to take one of your Frequently Asked Questions, and provide the answer for you below!

Question: How come my Camera is not working?

Answer:

1. Please check if the camera is plugged into the computer attached to the back of the Touchscreen board or try using a different USB Port. 
2. Next refresh the contents of the page that is currently running on the Montage board. When prompted make sure you are selecting “Allow” when it asks if you want to let www.andisolutions.com use your camera. The message should right above the content of Montage. If it does not please do not hesitate to give our office a call. 
3. If the problems persist, let us know and we can get this resolved for you.

If you have any further questions or concerns, our Technical Support can be reached @559.765.0638 or support@solutionsbydesign.com.