Monday, August 17, 2015

Capturing How Your Patients Feel

review

Patient reviews are a crucial part of growing your practice. Patient reviews can help your practice increase the number of patients you bring and build your online reputation, which helps your with your overall marketing strategy.

When people are searching for a business the number one thing they are looking for is what others are saying about that business. Of course you think your practice is amazing, but potential patients want to know if others think your practice is amazing. Patient reviews are an excellent means of building and extending your reputation. Giving your patients the opportunity to create and post reviews is also an important part of optimizing your site for search engines. What’s the best way to gain reviews and testimonials? Here are 3 ways.

Promote review accounts:
Within your office and online promote the reviews where patients can leave their personal reviews. Promoting your review accounts lets patient know there is place where they can let their opinions be known.

Offer incentives:
It's ok to offer to small incentives such as a pratice t-shirt  or reward hub points for patients who leave reviews, but never offer incentives and tell patients what it should say in their review.

Simply ask:
One of best ways to get reviews just by asking. While patients are in your office ask them if they would do you the pleasure of leaving a review. The one of the best times to do this is right after a patient is debanded, this is an exciting time and you want to capture that excited. Many practices post before and after photos of patients once they have completed treatment, but you can make those photos more powerful by adding a review statement.Videos are also a great way for others to see how some feels versus just reading a review.

We offer several programs, products and applications to stimulate reviews so they can post to your site, to popular review sites such as Google Reviews and Yelp. All reviews posted to your website are managed by you. Our Solutions by Design "Reviewer" module integrates with your website and allows patients to create and post comments or reviews at their convenience.

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For more information about strategies to capture reviews contact us today 1-800-888-4084 to find out how Solutions by Design can help you.

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