SBD Products FAQ

We’re excited to bring all of our products to the AAO showroom floor. With our vast catalog we often get many inquisitive responses to what it is that we do. Check out our Frequently Asked Questions and learn more about Solutions by Design

Website Design

Are you website's just template sites?

We feature custom website development. No templates and no canned content. Each site is developed based upon the attributes of the individual practice and its markets.

Why is a custom website important?

Because a web presence has very quickly become the single most, if not the only, external marketing tool available for your practice. It is all about online communications. No more newspaper, no more direct mail, no more yellow pages advertising; your investment needs to be on the web. And given that this is the single most important communications tool available shouldn’t it be the very best it can be? Do you really want your site the same as your competitors?

Why do I need a mobile-friendly site?

Most people are viewing sites from mobile devices such as tablets and smartphones. If you don't have a mobile-site users viewing your site on mobile devices won't have the best experience viewing your content. Also, as of April 2015 Google places priority ranking on mobile-sites.

bLink

What type of messages does bLink send out?

bLink PRO provides Email and text appointment reminders, appointment confirmations, payment reminders, patient education emails and marketing emails.

What is the Doctor Portal?

From the doctor portal, you can send messages including video attachments instantly. Check on patient response to our proprietary email system and very soon you will be able to submit appliance orders directly to your lab without entering additional patient information.

What is the Patient Portal?

From the patient portal, your patients can override your global settings and set their own preferences for when and who to contact regarding appointments for both text and email. Patients can change cell phone numbers, add additional recipients and change the frequency of messaging.

ScreenPlay

How many animations are in ScreenPlay?

ScreenPlay has over 1,000 3D animations and videos.

What system does ScreenPlay run on?

ScreenPlay is compatible with both Mac's and PC's.

What features does ScreenPlay have that my practice needs?

Malocclusion specific animations
Digital forms for "care and use" and "procedures"
Ability email entire presentations
and
Protocol management
(to view all features click here)

Montage

What is Montage?

Montage is our amazing technology developed to create the ultimate patient experience in the reception area of your office. Montage allows you to organize, manage and display educational and informational content in one place and make it fun at the same time. The Montage display content can be deployed to touch-sensitive plasma, a Smart-touch PC

How the Montage Board is display?

We have three hardware options:
Wall Mount
Kiosk
Touch-Table

How is Montage different from a website?

Montage is fully interactive; you never have to learn the home screen to view all of the board’s content.

SEO

What is SEO?

SEO stands for “search engine optimization.” It is the process of getting traffic from the “free,” “organic,” “editorial” or “natural” search results on search engines. Our Search Engine Optimization services are focused on best establishing your website structure, content and set-up, as well as best positioning your website within the online ecosystem, so that you can meet your customers online, at the right time, the right place and in the right context.

Why do I need SEO?

All businesses strive to achieve the highest browser ranking and position possible. In a competitive market, SEO is the only way for your website to gain position.

How long do I need SEO?

SEO is a continuous process. There are many reasons for this; one of the most important reasons is that your competition is running SEO campaigns just like you. If you analyze your rankings over time, you will see that it’s a constant back-and-forth battle for top rankings between you and your competition. Stopping SEO will effectively take you out of the game. Your competitors will keep up with changing algorithms, link building strategies, and the changing methods of search and you will be left behind to see your website disappear from search results.

Social Media

How does Social Media help me?

Our social media services can enhance your online image and make your office a part of the social media revolution. If asked, we can help you build a fan base that will rival any old fashion mailing list, as well as help you keep your fan sites updated, relevant and timely. Also, Social Media is one of the top factors in high ranking in SEO.

Why can’t I run my account myself?

You can, but do you have the time? Do you have the experience? We do and we want to help you launch the best Social Media campaign for your practice.

How can SBD help me Social Media campaign?

We will work with you to create a successful campaign that meets all of your needs. We will run, manage and maintain all of your social media accounts for you. Having SBD run your accounts gives your staff one less thing to focus on and puts focus on in-office tasks.

Have your own questions about our products? Stop by our booth (#3037) during the 2015 AAO Meeting May 16th-19th and we will be happy to answer all the questions and concerns. Not visiting AAO? Just call 1-800-888-4084 and we'll be happy to help you.